Shipping policy

• Shipping Policy

As Alkis Foods, we value your time and trust. We do our best to ensure that the products you purchase are delivered to you as quickly, safely, and smoothly as possible. This shipping policy outlines our mutual responsibilities and expectations regarding the delivery process.

1. Order Processing

• Orders are prepared within 1 business day after payment is confirmed.
• Official holidays and weekends are not included in the processing time.
• Delivery time may vary depending on your location and typically ranges between 2 to 10 business days.
• Shipping fees are automatically calculated at checkout based on the size, weight, and destination of your order.
• Please ensure that the shipping address you provide is complete and accurate.
  Alkis Foods is not responsible for undelivered packages due to incorrect or incomplete address information.

 

2. Delivery & Tracking

• We are not directly responsible for any delays that may occur once the order is handed over to the shipping carrier.
• In cases of loss or damage, we will do our best to support you and work together with the shipping company to resolve the issue.
  If such a situation arises, please contact us so we can assist you in managing the process effectively.
• All shipments come with a tracking number provided by FedEx, allowing you to monitor your package at any time.
• This tracking number will be sent to you via email during the shipping process. You can also access it from the "My Orders" section of your account.
• In the event of any change to your tracking number due to a system issue on our side, we will contact you and provide the updated tracking information.

3. Contact Us

If you have any questions or concerns regarding shipping or delivery, please feel free to contact us through
🌐 www.alkisfoods.com — we’re always happy to help.