Privacy policy

Privacy Policy

As Alkis Foods, we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website at www.alkisfoods.com  and purchase our products or services. In this Privacy Policy, references to "you" and "your" refer to any user of our services, whether you're a customer, website visitor, or any other individual whose information is collected under this policy. This Privacy Policy applies to all products and services provided by Alkis Foods. If you do not agree with this policy, please do not use or access any of our services.

Information We Collect

We may collect the following information from users when appropriate:

Provided by you:

  • Your full name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (processed through secure payment providers)

Collected automatically:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit

How We Use the Information

We may use the collected information for the following purposes:

  • To process and deliver your orders
  • To communicate with you regarding your orders or inquiries
  • To improve our website
  • To comply with legal obligations
  • To send marketing emails (with your consent)

We do not sell your personal information. We may share your data only with the following parties:

  • Service providers (e.g., payment processors, shipping companies)
  • Government authorities where required by law

 

 

Cookies

  • We use cookies to enhance the functionality of our website and to perform traffic analysis.
  • You can disable cookies through your browser settings if you prefer.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, use, or disclosure.

Your Rights

Depending on your location, you may have some or all of the following rights regarding your personal data. These rights are not absolute and may only apply in certain circumstances. We may also deny your request where permitted by law.

  • Right to Access/Know: You may have the right to request access to the personal data we hold about you and details about how we use and share it.
  • Right to Deletion: You may have the right to request the deletion of your personal information.
  • Right to Rectification: You may have the right to correct inaccurate personal data we hold about you.
  • Right to Data Portability: In some cases, you may request a copy of your personal data and ask us to transfer it to a third party.
  • Right to Restrict Processing: You may request us to stop or limit the processing of your personal data.
  • Right to Withdraw Consent: Where our processing is based on your consent, you may withdraw that consent at any time.
  • Right to Object: If we deny your request, you may have the right to object to our decision. You can do this by replying directly to our response.
  • Managing Communication Preferences: You may opt out of receiving promotional emails by using the unsubscribe link in our emails. However, we may still send non-promotional emails related to your account or orders.

You can exercise any of these rights through the relevant sections on our website or by contacting us using the information below. We will respond to your request in a timely manner as required by applicable law.

Policy Changes

This Privacy Policy may be updated from time to time. Updates will be posted on this page and the "Effective Date" will be revised accordingly.

If you have any questions or complaints regarding this privacy policy, feel free to contact us at:   info@alkisfoods.com